The Gold Standard Guarantees

We are delighted to welcome you to Herbalife.

We believe our science-based products are the best and the Herbalife business opportunity is unrivaled in the direct-selling industry. We are especially proud to offer what we believe to be the Gold Standard in consumer protection for all our Associates. Please take the time to review the Gold Standard Guarantees. They provide valuable information that will help ensure your Herbalife Associateship experience is a positive one!

1. There are no minimum purchases required and no start up costs.

2. There is a 100% refund guarantee on product plus shipping cost for the return of all products purchased in the prior 12 months if Associateship is cancelled for any reason.

3. There is no requirement to purchase any sales and business tools to start-up or succeed in your Herbalife Associateship.

4. We clearly define the benefit of each product and appropriate method of use directly on the product label – we want to make absolutely sure that the right products are taken the right way to achieve realistic results. We provide realistic expectations of the business opportunity, time and the effort required to succeed at all levels.

5. We provide clear and timely disclosures to prospective Associates regarding potential income.

30 Day Money Back Guarantee

If for any reason, a retail customer is not completely satisfied with any Herbalife product purchased from a Herbalife Associate, the customer may request a refund from the Associate within 30 days from the date the customer receives the product. The Associate must offer the customer a full credit toward the purchase of other Herbalife products or a full refund of the purchase price.

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